Shipping policy
Shipping Terms and Conditions
- All orders are processed within 3 to 5 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.Â
- Orders are not shipped or delivered on weekends or holidays.
- If we are experiencing a high volume of orders, shipments may be delayed by a few days.
- Domestic Shipping Policy Shipment processing time
- Please allow additional days in transit for delivery.
- If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in the shipment of your order, we will contact you via email or telephone.
Domestic Shipping Rates and Estimates
We offer tiered shipping rates to different regions in the United States.Â
|
Shipping option |
Weight |
Estimated delivery time |
Price |
|
Standard Shipping |
0-5lbs |
4-7Â Business Days |
$4.90 |
|
Expedited |
0-3lbs |
2-3 Business Days |
$14.99 |
|
Overnight |
0-2lbs |
1-2 Business Days |
$40.00 |
|
Free Shipping (Orders over $50.00) |
- |
2-3Â Business Days |
Free |
International Shipping
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Currently, International shipping is not available.Â
How do I check the status of my order?
When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 24-48 hours for the tracking information to become available.Â
If you haven’t received your order within 7 days of receiving your shipping confirmation email, please contact us at info@brendascheerbows.net with your name and order number, and we will look into it for you.
Refunds, returns, and exchanges
We accept returns up to 10 days after delivery if the item is unused and in its original condition, and we will refund the full order amount minus the shipping costs for the return.Â
No refunds on custom orders.
Please visit our refund policy page for more information.
In the event that your order arrives damaged in any way, please email us as soon as possible at info@brendascheerbows.net with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.
If you have any further questions, please don’t hesitate to contact us:
Brenda’s Cheer Bows
904 Walnut Falls Circle
Mansfield, TX 76063
Email: info@brendascheerbows.net
Phone: (508) 964-3508